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Terms & Conditions

Welcome to Inferno Box.

Please read these Terms & Conditions carefully before placing an order with us.

 

1. General

  • By placing an order with Inferno Box, you agree to these Terms & Conditions.

  • We reserve the right to update or change these terms at any time without prior notice. The latest version will be posted on our website www.infernobox.co.uk.

 

2. Ordering

  • All orders must be placed via our website, phone, or approved ordering platforms.

  • We confirm your order via email or SMS.

  • We reserve the right to cancel or refuse orders due to stock unavailability, pricing errors, or suspected fraud.

 

3. Payment

  • Payments must be made at the time of ordering using the accepted methods listed on our website.

  • Prices are inclusive of VAT and are subject to change without notice.

 

4. Delivery & Collection

  • Delivery times are estimates and may vary due to traffic, weather, or other conditions.

  • Customers are responsible for providing accurate delivery details.

  • We are not liable for delays outside our control.

  • Collection orders must be picked up within the agreed time frame.

 

5. Food Safety & Allergens

  • We take care to prepare food according to food safety standards.

  • Please inform us of any allergies or dietary requirements before ordering.

  • While we try to avoid cross-contamination, we cannot guarantee allergen-free environments.

 

6. Refunds & Cancellations

  • Refunds and cancellations are governed by our Refund Policy available on our website.

  • Cancellation requests must be made as soon as possible; we cannot guarantee acceptance after food preparation has started.

 

7. Liability

  • Inferno Box is not liable for any indirect, incidental, or consequential damages arising from your order.

  • Our liability for any claim is limited to the value of the affected order.

 

8. Intellectual Property

  • All content on our website, including text, images, logos, and branding, is owned by Inferno Box or its licensors.

  • Unauthorized use of our content is prohibited.

 

9. Privacy

  • Your personal data is handled according to our Privacy Policy.

 

10. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in England.

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Last updated: 20 June 2025

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